• Shipping: Orders are processed and shipped within 1-3 business days.
• Address Requirement: Shipping and billing addresses must match for all orders. Orders with mismatched addresses may be canceled.
• Processing Delays:
  
  • Please allow additional processing time during major holidays such as Thanksgiving, Christmas, New Year’s, and other peak seasons.
  • Estimated holiday delays: 3-7 additional business days.
  • Processing may also be delayed if the shop owner is on vacation.
• Returns: Due to the nature of our products, all sales are final. We do not accept returns or exchanges.
• Damages: If your order arrives damaged, please contact USPS directly to file a claim.

 

Contact Us

 

For any questions or further assistance, please email us at help@upcycledmuse.com. We typically respond within 24 hours.